A 30-min video call is a consultation with an expert where you can seek advice and ask any questions you have. Unlike some consultations that are primarily about gathering information, you can submit all your project details in advance. This ensures the entire session is dedicated to providing you with personalised advice and solutions.

If you decide that you want further support, you can book additional services. If all you needed was some advice, that's fine too!

You can schedule a 30-min video call with any Guru for just £35.

We support projects of all sizes, even the smallest ones! Whether you need help on your full house or just a section of it, we can help. Whether you want comprehensive designs or just a quick chat, we're here for you. No project is too small for us.

We enforce rigorous quality and service guidelines for our Gurus. We closely monitor each Guru's performance, and place under-performing Gurus on probation. Our HiiGuru Guarantee ensures that if you're unsatisfied with your video call, you can try another expert for free, or get your money back.

Should you have any complaints, please contact us via the chatbox or email hello@hiiguru.com with the subject 'Complaint', and we will get back to you within 72 hours.

After choosing your Guru and setting a suitable date and time for your video call, you will have a chance to share more information about your project before making a payment. Upon confirming the booking, you'll receive a link to the Session Prep Form. Here, we'll pose more specific questions about your project, and you'll be able to upload photos, images, or links. This ensures you maximise your time with the Guru.

Once you've made a booking, you'll receive a confirmation email. This email will contain a meeting link, which you can click on to join the session at the scheduled time. Additionally, you'll have the option to add this meeting to your calendar, with the meeting link conveniently included in the calendar invite.

We kindly request a minimum of 2 hours' notice if you wish to cancel or reschedule your booking. For specifics on cancellation, rescheduling, no-shows, and late arrivals, please refer to our Terms of Use.

Currently, we operate in English, though some experts do speak other languages. Interior Design is universal, which means our Interior Designers are able to offer relevant and high quality interior design advice and service, no matter where you are in the world. For the other categories, our current focus is England and Wales. If you are outside of England and Wales or unsure if your region is covered by the Guru, it's best to check with the Guru first. You can do this by selecting their profile and clicking on 'Message this Guru'.

To find Gurus that are available instantly, simply select 'Available Today' from the filter options on the Find an expert page.

Our experts undergo rigorous vetting across key criteria:

1) Experienced: Real world experience and a proven track record
2) Qualified: Industry-relevant accreditation(s)
3) Verified: Video call interview to assess communication skills, behavioural skills and to validate their CV
4) Reviewed: Performance monitored internally (with a three-strikes policy); customer reviews displayed on their profile

Additional vetting criteria are applied based on specific requirements for each category. For more details, please email hello@hiiguru.com.

You can contact us via the chatbox or email hello@hiiguru.com. We love hearing from our customers and are always here to help or answer any questions you have!

We provide a diverse range of services, delivered by a variety of experts, tailored to your needs.

We've simplified the traditional process into essential, bite-sized services. For instance, you can book a 3D visualisation of your room with an Interior Designer, book an RIBA Chartered Architect to manage your planning application, or book a 30-min video call with any of our experts. We have a solution for every need.

Please visit our Find a service page to see all our offerings.